Shipping & Deliveries

Shipping & Deliveries

We want you to wear and love your Hails pieces right away! Here is our shipping and delivery details. 

Shipping Provider

Our worldwide delivery option is USPS and DHL.

USPS and DHL is available to all countries. 

Delivery time and shipping cost.

We want you to get your order as soon as possible. We, therefore, try to send your goods so you have them within:

  • USA and Canada: 1-8 working days
  • Rest of the world: 1-12 working days

For made to order items an extra 10 - 15 working days apply

We reserve the right to extend the delivery time due to customs.

How do I track my order?

You will receive a tracking number by email for your order, please use this to monitor your shipment so you get it right away. If your package is returned to us we do not stand for the shipping cost to resend your items.

How much do I pay for shipping?

The cost for shipping is free on all US economy orders and varies for economy international orders (around 14-25 usd). The price for shipping may vary depending on your address (country) and shipping option, but will range from 6 to 40 USD. Your shipping price and options will display in the checkout. 

What about customs?

Please note that we are not responsible for the calculations and charges of any additional customs fees/taxes charged by the transportation company. Any international shipping fees associated with importing items are the sole responsibility of the customer and we cannot refund these costs.  For more information about these potential added fees, kindly contact the transportation company directly for more information before placing your order.